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Refund Policy

Last updated 06 Oct 2026

Need to return a product?
🛡️ 100% Buyer Protection 📅 7-Day Easy Returns 🔒 Secure Full Refunds

Shopping online should feel completely risk-free. At Khan Dry Fruits — Pakistan's most trusted dry fruits brand — your satisfaction is guaranteed. If you're not happy with your order, we'll make it right: an easy return, a free exchange, or a full refund. No stress, no hidden terms.

Your 3 Guarantees

📅

7-Day Easy Returns

Changed your mind? You have 7 full days from delivery to request a return or exchange. No questions, no hassle.

🔄

Free Exchange

Didn't like the product? We'll dispatch a replacement right away. Refund or exchange — your call.

💰

Full Refund

Once your parcel reaches us and passes quality check, full refund within 3–5 working days.

How Refunds Work — 4 Simple Steps

  1. Start on WhatsApp

    Message us with your order number — we'll confirm your return in minutes.

  2. Send the Product Back

    Drop it at any courier or visit our shop — details below.

  3. Quality Check (1–2 Days)

    We receive your parcel and complete a quick quality inspection.

  4. Refund in 3–5 Working Days

    Full amount refunded to your original payment method. Done.

How to Return — 2 Easy Ways

📦 Drop at Any Courier

Pack the product securely and drop it at any courier (TCS, Leopards, PostEx) addressed to:

Khan Dry Fruits — Returns
M Black, Khokhar Chowk, Block M Phase 2
Johar Town, Lahore 54000
📞 +92 304 9996000

Tip: share your tracking number on WhatsApp for faster processing.

🏪 Visit Our Shop

Bring the product to our shop and get your return or exchange on the spot — no waiting.

Khan Dry Fruits
M Black, Khokhar Chowk, Block M Phase 2
Johar Town, Lahore 54000
📞 +92 304 9996000

Return Conditions

  • ✓Product must be unused with sealed packaging.
  • ✓Defective or wrong item? We arrange a free pickup — you pay nothing.
  • ✓Request within 7 days of delivery.
  • ✓Keep your order number handy when contacting us.

Frequently Asked Questions

How long does a refund take?
Once we receive your returned parcel and it passes our quality check (1–2 days), your full refund is processed within 3–5 working days to your original payment method.
What if I received a defective or wrong product?
No worries — we arrange a free pickup for defective or incorrect items. You'll get a replacement or full refund, whichever you prefer, at zero cost to you.
Can I exchange instead of getting a refund?
Absolutely. Choose free exchange and we'll dispatch a replacement right away. Refund or exchange — your call.
Do I have to pay for return shipping?
For change-of-mind returns, you cover the courier cost to send the item back. For defective or wrong items, return shipping is completely free — we arrange the pickup.
Can I return part of my order?
Yes. Contact us on WhatsApp with your order number and tell us which items you'd like to return. We'll guide you through a partial return or exchange.
How do I start a return?
Simply message us on WhatsApp at +92 304 9996000 with your order number. We'll confirm everything within minutes and tell you the fastest way to send the product back.

Need to Return a Product?

Start your return in under a minute — just send us your order number on WhatsApp.

🤝 Our Promise

Khan Dry Fruits is Pakistan's No.1 dry fruits brand. We have zero compromise on returns — your trust matters more to us than any single order.

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